Frequently Asked Questions (FAQs)
Yes. VNCT is always ready to assist businesses with pilot sample drying (for orders over 50kg) before proceeding to large-scale commercial processing to optimize costs and minimize risks for our partners.
The core difference lies in the ability to control low temperatures and preserve active ingredients. VNCT’s solvent-based freeze-drying system removes water and solvents under deep-frozen conditions, helping products retain 99% of their color, flavor, characteristic porous structure, and nutritional/medicinal content—factors that traditional high-temperature resistive drying often alters or evaporates.
Yes. With our full-service ODM solution, VNCT’s R&D team of experts will accompany you from trend surveying, research and development of proprietary nutritional formulas, and lab-scale drying testing until the final commercial product meets market demand.
Absolutely. Production processes at the VNCT factory strictly comply with current international food safety management standards (HACCP, ISO 22000). We support process standardization and thorough output quality control to fully meet the rigorous technical barriers required for export.
Yes. VNCT provides a closed-loop supply chain solution. After the freeze-drying process is complete, we assist in sorting and packaging finished products (from bulk B2B packaging to specialized aluminum film for long-term storage) in accordance with mandatory technical storage standards for freeze-dried products.
Yes. In addition to accepting materials provided by partners, VNCT Foods owns a strategic network of farming regions across Vietnam. We assist businesses in searching for, selecting, and verifying the quality of locally sourced raw materials at the source, helping optimize input costs and ensure stability for your supply chain.
Typically, an OEM production cycle ranges from 10 to 15 days, depending on the order volume and the characteristics of the raw materials. The specific schedule includes pre-processing, deep-freeze drying, quality output inspection, and final packaging. A detailed roadmap and exact delivery date are always clearly committed to by the VNCT Foods project management team in the economic contract.
Yes. Our R&D expert team will directly research, design, and optimize unique nutritional formulas based on your ideas and target customer profile.
The time for drying tests and perfecting samples in the Lab usually takes from 5 to 7 working days per sample batch.
Completely exclusive. Every formula developed under an ODM order is your intellectual property. VNCT commits in writing not to disclose or use it for any third party.
The MOQ for ODM services depends on each specific product line. However, VNCT is always flexible in applying an optimal minimum quantity at the initial stage to help businesses effectively test the market.
Privacy Policy
Purpose & Scope of Use
Viet Nam Cuong Thinh collects customer information for the following purposes:
- Delivering orders to customers who have used Viet Nam Cuong Thinh’s services.
- Notifying about delivery and providing customer support.
- Providing information related to products.
- Processing orders and providing services and information through our website as requested by you.
- Sending you information that we think may be useful or that you have requested, including information about products and services.
Provided that you agree not to object to being contacted for the above purposes. We may share your name and address with our courier services or suppliers to fulfill your delivery.
Scope of Information Collection
The personal information we collect includes:
-
Company Name, organization, or Individual Name.
-
Delivery Address.
-
Tax Identification Number (if applicable).
-
Email Address.
-
Phone Number.
Information Storage Duration
Your personal information will be stored from the time of creation until the latest update, and will be retained throughout the operational life of Viet Nam Cuong Thinh.
We will change or delete your personal information when you no longer wish to cooperate or receive information from Viet Nam Cuong Thinh.
Address of the Information Collection and Management Entity
Your personal information is collected and managed by Viet Nam Cuong Thinh Co., Ltd., address: 8/89 Nguyen Dinh Khoi, Ward 4, Tan Binh District, Ho Chi Minh City, Vietnam.
Updating Your Personal Information
Once the Viet Nam Cuong Thinh member registration system is completed, customers can register and edit their personal data.
If you have any questions regarding registration and information management, please contact the technical department directly at: 0868021818
Commitment to Personal Information Security
All your personal information, as well as communications between you and the vnctfoods.com website, are stored and secured by Viet Nam Cuong Thinh’s website system.
Viet Nam Cuong Thinh does not sell, share, or exchange customer personal information collected on the website to any other third party.
The collected personal information will only be used within the company.
Your user account and password are managed by you. Therefore, you must secure your password carefully. If your password is leaked in any form, we are not responsible for any arising losses.
Changes to the Privacy Policy
Viet Nam Cuong Thinh reserves the right to change and modify the Privacy Policy at any time.
Any changes to this policy will be posted on our website.
If you are not satisfied with how we handle your inquiries or complaints, please contact us at vnctfoods.com